Shipping & Delivery Policy

Last Updated: August 19, 2026

Thank you for shopping with Golden Violet! 💜

We work with a combination of suppliers, manufacturers, print-on-demand providers, and fulfillment partners to bring our products to you. Because of this, processing and delivery times may vary depending on the product ordered and where it is being fulfilled.

Please review the information below before placing your order.

Processing & Fulfillment

After your order is placed, it may require processing, production, packaging, and fulfillment before it is shipped.

Many Golden Violet products are made-to-order or fulfilled specifically after your purchase is placed.

Processing times vary by product and fulfillment partner.

Please note that processing time and shipping time are separate.

Processing begins after your order is successfully placed and payment is confirmed. Once your order has been processed and transferred to the shipping carrier, it will begin its shipping/transit period.

Estimated Delivery

Most Golden Violet orders are expected to arrive within approximately 5–14 business days, depending on the product, fulfillment location, destination, and shipping carrier.

This timeframe is an estimate and not a guaranteed delivery date.

Business days generally do not include weekends or recognized holidays.

Some orders may arrive sooner, while others may take longer due to production requirements, carrier delays, holidays, severe weather, customs, high order volume, or circumstances outside of Golden Violet's reasonable control.

If a specific product has a different estimated processing or delivery timeframe, the information provided on that product's listing should be reviewed before purchase.

Third-Party Fulfillment

Golden Violet works with third-party manufacturers, suppliers, print-on-demand providers, and fulfillment partners.

As a result, your order may ship directly from one of our fulfillment partners rather than from a Golden Violet-owned facility.

Some fulfillment partners may be located outside of the United States.

This means packages may occasionally originate from an international location even when the order was placed through our U.S.-based store.

Multiple Packages

If your order contains multiple products, the products may be produced or fulfilled by different suppliers.

Because of this:

• Your order may arrive in more than one package.

• Packages may arrive on different days.

• You may receive more than one tracking number.

• One product arriving before another does not necessarily mean the remaining product is missing.

There is no need to worry if your entire order does not arrive in the same package.

Tracking Information

When tracking information becomes available, it may be sent to the email address or other contact information provided at checkout.

Please allow time for the carrier's tracking system to update after a shipping label is created.

A tracking number being created does not necessarily mean the carrier has physically scanned or transported the package yet.

Tracking updates are controlled by the applicable shipping carrier and may occasionally be delayed.

Shipping Delays

While we do our best to provide accurate delivery estimates, Golden Violet cannot guarantee exact delivery dates.

Shipping delays may occur because of circumstances including:

• Carrier delays

• Severe weather

• Holidays

• High shipping volume

• Supplier or production delays

• Customs processing

• Transportation disruptions

• Incorrect or incomplete shipping information

• Events outside of our reasonable control

An order is not considered lost solely because it has not arrived by an estimated delivery date.

If your order is significantly delayed beyond the expected delivery window, please contact Golden Violet so we can review the available tracking and fulfillment information.

International Fulfillment & Customs

Some Golden Violet products may be produced or fulfilled internationally.

When applicable, packages may pass through customs or international shipping facilities before reaching their final destination.

Customs processing and international transportation may result in additional transit time that is outside of Golden Violet's direct control.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your:

• Name

• Street address

• Apartment or unit number

• City

• State

• ZIP code

• Contact information

If you notice an error after placing your order, contact Golden Violet as soon as possible.

We will make reasonable efforts to correct the address before fulfillment; however, address changes cannot be guaranteed once processing, production, or shipping has begun.

Golden Violet is not responsible for packages delivered to an incorrect address that was provided by the customer.

If a package is returned or must be reshipped because an incorrect or incomplete address was provided, additional shipping charges may apply.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, please:

1. Check your mailbox, porch, front desk, parcel locker, and surrounding delivery areas.

2. Ask household members whether they accepted the package.

3. Check with neighbors when appropriate.

4. Allow a short period of time, as some carriers may mark packages delivered shortly before final delivery.

5. Contact the shipping carrier using your tracking information.

If you still cannot locate your package, please contact Golden Violet and we will assist you in reviewing the available shipment information.

Lost Packages

If tracking indicates that a package may have been lost in transit, please contact us.

We may need to work with the applicable supplier, fulfillment provider, or shipping carrier to investigate the shipment before determining the appropriate resolution.

Packages confirmed as lost in transit may qualify for a replacement or refund in accordance with our Return & Refund Policy.

Returned-to-Sender Packages

Packages may be returned to the sender because of an incorrect address, incomplete address, unsuccessful delivery attempts, refusal of delivery, or failure to retrieve a package from the carrier.

If a package is returned for a reason attributable to incorrect customer-provided information or failure to accept delivery, the customer may be responsible for additional shipping costs if reshipment is requested.

Cancellations After Shipping

Once an order has shipped, it cannot be canceled.

If the product is eligible for return after delivery, the request will be handled according to our Return & Refund Policy.

Made-to-order, print-on-demand, customized, personalized, and final-sale products may not be eligible for return due to change of mind.

Orders Needed by a Specific Date

Please place time-sensitive orders well in advance.

Golden Violet cannot guarantee delivery by birthdays, holidays, vacations, special events, or other specific dates unless a guaranteed delivery service is expressly offered for the applicable order.

Estimated delivery dates should not be treated as guaranteed arrival dates.

Questions About Your Shipment

If you have questions about your order or believe your shipment is significantly delayed, please contact Golden Violet through the contact information provided on goldenvioletshop.com.

Please include your name and order number so we can locate your order and assist you as quickly as possible.

Golden Violet
Texas, United States